Support
Find answers to common questions about Payzuu. If you still need help, you can contact us through our support page.
Frequently asked questions
What is Payzuu?
Payzuu helps businesses accept and manage payments using payment links, QR codes, Tap & Pay, invoices, receipts, and other payment tools.
What's the difference between a payment link and a QR code?
They can represent the same payment request. A payment link can be shared digitally, while a QR code lets the customer open the payment request by scanning it.
Can I accept in-person card payments?
Yes. Where supported, Payzuu Tap & Pay lets you accept contactless card payments using a compatible mobile device.
Can I create one-time or reusable payments?
Yes. You can create one-off payment requests as well as reusable payment options, including Open Amount payments where available.
Can I send invoices or receipts?
Yes. Payzuu can generate invoices and receipts connected to your payments and payment history.
Does Payzuu hold my customers' money?
No. Customer payments are processed through third-party payment providers. Payzuu does not operate as a bank or hold customer payment funds.
Is Payzuu secure?
Payzuu uses security measures designed to protect accounts and payment-related information. Payment processing is handled through third-party payment providers with their own security and compliance requirements.
Still need help?
If you didn't find what you were looking for, contact us and we'll respond as soon as reasonably possible.
Contact support